1. Monthly subscription

NexRoute Business is billed at £29.99 per company each month. Customers can cancel future renewal before the next billing date.

2. Refund eligibility

Subscription fees are generally non-refundable once a billing period has started because access to the digital service is provided immediately. A refund may be considered for duplicate charges, an incorrect amount, an unauthorised payment, or a verified platform failure that prevented material use for a substantial part of the paid period.

3. Trial and cancellation

No subscription fee is charged during a genuine free trial unless payment terms shown at checkout state otherwise. Cancelling stops the next renewal; it does not automatically refund the current period.

4. Requesting a refund

Contact support within 14 days of the charge and include the account email, company name, payment date, amount, and reason. Do not send full card details.

5. Processing

Approved refunds are returned through the original payment method where possible. Bank and payment-provider processing times may apply.

6. Statutory rights

This policy does not remove rights that cannot legally be excluded. Business and consumer rights may differ by jurisdiction.

Contact us

Questions about this policy can be sent to info@nexifyvora.com or by telephone at +19145861846.