1. Information processed
NexRoute may process account details, business information, staff and driver records, customer records, vehicle information, job data, documents, communications, payment references, device and login information, and audit logs.
2. Purposes
Information is used to create and secure accounts, provide transport-management functions, process subscriptions, send requested communications, provide support, prevent misuse, maintain audit records, and improve reliability.
3. Business customer data
For information entered by a subscribing company about its staff, drivers, customers, and operations, the company generally determines the purpose of processing and is responsible for providing required privacy information and establishing a lawful basis. NexRoute acts as a service provider for that data.
4. Sharing
Information may be shared with hosting, email, payment, security, backup, and support providers only as needed to operate the service, comply with law, protect rights, or complete a business transfer. Data is not sold as a standalone product.
5. Retention
Account, billing, security, and operational records are retained for periods necessary to provide the service, meet legal obligations, resolve disputes, and protect the platform. Subscribing companies should configure and follow their own retention policies.
6. Security
Controls include password hashing, role-based access, tenant filtering, audit logs, session controls, prepared database queries, and restricted storage paths. No online system can guarantee absolute security.
7. Rights and requests
Depending on applicable law, individuals may have rights to access, correct, erase, restrict, or object to processing and to request data portability. Requests concerning data controlled by a subscribing business should normally be directed to that business first.
8. Cookies
NexRoute uses essential session and security technologies required for authentication and operation. Any optional analytics or marketing cookies should be enabled only with the notices and consent required in the relevant jurisdiction.
9. International processing
Service providers may process data in different countries. Appropriate contractual, technical, and organisational measures should be used where cross-border safeguards are required.
Contact us
Questions about this policy can be sent to info@nexifyvora.com or by telephone at +19145861846.